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All posts by: John McNamara, NSSF Senior Director, Retailer Services

Don’t get caught up in costly and unnecessary litigation. This 2018 SHOT Show Retailer Seminar tells you what you need to know. Has your FFL encountered an incident of negligent entrustment when it comes to the transfer of a firearm? Do you fully understand what the term “negligent entrustment” means? The phrase is actually more […]

Since late summer, we’ve provided several updates regarding hotel availability during the week of the 2018 SHOT Show. We’ve just received the latest update from our show management partner ConvExx that tells the tale of what’s booked in our discounted hotel blocks and what’s not. Suffice it to say, if you’re hedging a bet you […]

Central to any FFL’s compliance program is accurate and timely maintenance of the Acquisition and Disposition (A&D) Book (also known as the Bound Book). It is the one document that tells the tale of a firearm’s coming and going from a specific Federal Firearms Licensee’s location, and it is a crucial resource for regular inventory […]

There’s a time and place for everything, including hiring legal counsel. Today’s FFLs, range owners and manufacturers can encounter a barrage of issues that too often prompt a call to a lawyer. But when and where do you need legal representation as a business in the firearms industry? Our 2018 SHOT Show Retailer Seminar “The […]

A look at how other businesses are succeeding at improving customer service can provide insight to businesses looking to make changes. In the world of retail, owners need to capitalize on every sale opportunity, not because the shop down the road or a competing manufacturer might steal the sale, but because a myriad of entertainment […]

Sooner or later, your FFL is going to be the focus of a TV reporting crew or a newspaper journalist asking questions about your business, your industry and how it relates to an ongoing crisis. Preparation is the key to handling these media professionals. In 2004, when Ann Baldwin and Stephen Powell met for the […]