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Tag Archives: firearms

Today’s FFL customers want much more than just a place to buy some ammo and shoot the breeze. Give them the experience they want with a staff your competition will envy. In today’s marketplace, having the best facility in the best location isn’t enough to separate you from your competition. Customers select your business because […]

A look at how other businesses are succeeding at improving customer service can provide insight to businesses looking to make changes. In the world of retail, owners need to capitalize on every sale opportunity, not because the shop down the road or a competing manufacturer might steal the sale, but because a myriad of entertainment […]

Of all the compliance areas today’s FFLs need to focus on, the ATF Form 4473 is perhaps the most important. That form is one of increasing complexity, bringing accuracy and accountability challenges to even the most seasoned FFL salespersons and compliance managers. If you want to reduce your stress level and have an error-free report […]

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