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Tag Archives: customer experience

Get out of the dark ages and give today’s recreational shooters the high-tech ranges they want. This fall, NSSF published several articles about the amenities and facility upgrades today’s sport and recreational shooters are looking for in their firearms ranges. Bottom line: gone are the days of dark ranges with boring beige paper targets sent […]

Today’s FFL customers want much more than just a place to buy some ammo and shoot the breeze. Give them the experience they want with a staff your competition will envy. In today’s marketplace, having the best facility in the best location isn’t enough to separate you from your competition. Customers select your business because […]

I am pleased to announce that speaker Nancy Friedman, thanks to the rave reviews she received for her presentation at a SHOT Show University several years ago, will be kicking off our 2017 SHOT Show University. A noted customer experience expert, Nancy first worked with us as a speaker at the SHOT Show in 2013. […]